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Support

Got a problem or a question? We're here. Our team replies within a few hours.

Frequently asked questions

I can't connect my Meta account

Make sure you have admin permissions on the Facebook page and the ad account. If the problem persists, email us at info@ivot.ai.

My ads are not being approved by Meta

Meta has strict advertising policies. IVOT generates compliant content, but some verticals (health, finance, real estate) require extra verification. We'll guide you through the process.

How do I change the daily budget?

Go to Settings → Budget. You can change it anytime. The change applies to active campaigns within a few hours.